I have yet to use this service for my mentally disabled grandchildren, but there is an organization called COAST (Crisis Outreach and Support Team) implemented though the Hamilton Ministry of Community and Social Services.
According to a flyer I received during an evening session of a program I attended titled Managing Meltdowns offered by Hamilton Health Sciences (see Post: Managing Meltdowns)….. COAST is a mobile crisis team consisting of Child and Youth Crisis Workers who are connected to a variety of mental health and social service agencies that will be able to help you in a crisis situation. Children, Youth, Parents, Caregivers and Service Providers can call when they feel they are in a crisis. COAST will listen to what you have to say and help connect you with other professionals and services. They can speak with you over the phone, and/or arrange community visits when appropriate. There is no fee for this service.
The program staff have strong support through community resources including the police and mental health services. The mission of COAST is to enable children and youth in crisis who have serious mental health concerns to remain in their own environment. COAST provides a range of accessible services that include outreach, assessment, support and interventions to help prevent further crisis.
COAST serves Hamilton, Ontario and surrounding areas and individuals are encouraged to contact COAST for further information regarding their services at: 905-972-8338 or browse their website at www.coasthamilton.ca. Child and Youth Crisis Workers are also available to provide presentations to interested individuals and organizations regarding their services. However, the service asks you to note that COAST is not a rapid-response unit, so if your situation is a life threatening emergency, CALL 911.